Preview and register for the full webinar series:

Previously Recorded Webinars In The Series:

To watch, log in to Eagle Customer Portal via EpicCare using the button below. Select Solution Portals in the top navigation and select Eagle. To view any on demand recordings, click the Webinars tile.


  Know Your Numbers, and What To Do About Them

Join us for the kick-off of the 7-part series. Revenues, margins, and turns are only a few performance metrics that retailers should track in their business. But simply measuring without understanding how to impact them will not make you best in class. This webinar series offers insightful tips and processes, which every retailer can use to increase their overall profitability.

Recorded: Tuesday, October 30, 2018

  From Customer Management to Customer Engagement

Moving from simply maintaining a customer to true loyalty can be very rewarding. Learn how to shift your focus from revenue extraction to value creation.

Recorded: Wednesday, November 14, 2018

  Managing Weekly Price Changes

To use a football analogy, managing price changes is basic blocking and tackling to retailers. If you are not good at it, you will likely lose in the long run. Learn a few simple strategies that will help you not only manage pricing, but will also yield increased profits.

Recorded: Wednesday, January 23, 2019

  How to Maintain an Accurate Inventory

Your inventory is the largest balance sheet asset in your business, and it needs to be the most accurate as well. In this session, we will explore the tools available to set you on a path to feeling confident in your inventory numbers.

Recorded on: Wednesday, March 6, 2019

  Purchasing and Suggested Ordering

There is a significant difference between creating basic purchase orders and having the system suggest your purchase orders. It is often called “the art and science” of purchasing. Getting comfortable with the science aspect is what most retailers struggle with, but it is imperative if you are to get to the next level.

Recorded on: Wednesday, May 8, 2019

  Driving GMROI and Inventory Management

We will recap and leverage the best practices covered in the webinar series so far that can drive the ultimate GMROI. As many call it the most important metric to a retailer, it is certainly worthy of discussion.

Recorded on: Wednesday, June 5, 2019

  Reporting and Analytics

Often the two words are used interchangeably to describe the general application and use of data. However, to confuse the terms is to lose the crucial distinction between measuring your performance and investigating your performance. Both are valuable, so when is one better than the other?

Recorded on: Wednesday, July 17, 2019


Featured Speakers:


Ruben Muruato

Director, National Accounts

Epicor Software

Renee Posas

Kevan Henderson

Solutions Engineer

Epicor Software

Renee Posas

Solutions Engineer

Epicor Software

Bobby Lake, President, Kinnucan’s Specialty Outfitters

“I'm definitely a fan of the Epicor Eagle Compass reporting tool because of the auto-reporting features. It is a very valuable function from an operational standpoint. Epicor Eagle Compass has been a significant tool for improving our inventory levels-better ordering, better transferring, and better overall management."

Epicor Software Corporation promotes business growth. We provide flexible, industry-specific software that is designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes and operational requirements is built into every solution—in the cloud, hosted, or on premises. With a deep understanding of your industry, Epicor solutions spur growth while managing complexity. The result is powerful solutions that free your resources so you can grow your business.